Privacy policy

At MightlyBits, we respect your privacy and believe that your data is none of our business – our business is creating digital products, not mining personal data. This privacy policy explains our data processing practices:

We collect and use both personal and non-personal data. Our goal is to collect only the minimum amount of data necessary to provide you with the service and to operate, maintain, and improve our Website and its user experience. When it comes to personal data, we do not collect anything unless you voluntarily provide it to us, for example, by sending us an email. From a legal standpoint, we collect and use personal data based on the following grounds:

• Consent We process your data when you have explicitly agreed to specific uses, such as receiving newsletters or personalized services.

• Contract We process data that is essential to provide services you have signed up for, including necessary communication and customer support.

• Legal obligation We process data that is required by law or when legal or government authorities request it, ensuring our compliance with legal duties.

• Legitimate interest We process data that is vital and reasonable to improve and develop our service, while balancing your interests with our business needs.

We do not sell, share, or use any data for advertising, targeting, or cross-site tracking purposes, see data disclosure and sharing for more details. Additionally, you have the rights to access and control your data, see data access and control for more details.

When you contact us by sending an email, we collect your full name, email address, and any other information you voluntarily provide. This data is used to assist in resolving your inquiry.

When you interact with our Website, we collect anonymized usage data, such as the type of web browser and device you use, your operating system, your general location, the pages you view, referring and exit pages, the date and time of your visit, the number of clicks to, from, and within the Website, and the duration of your visits. This data is used to operate, maintain, and improve our Website and its user experience.

We do not knowingly collect personal information from children under 16, or equivalent minimum age in the relevant jurisdiction. If we become aware that we have collected such data, we will take immediate steps to delete it.

We do not use cookies, pixel tags, or any other tracking technologies on the Website.

We do not sell, trade, or rent your personal data to third parties.

We may share your data with third-party service providers who perform specific services on our behalf, necessary for the operation of the Website, or pursuing our legitimate business interests, such as hosting and maintaining the Website, or processing payment transactions. These service providers are required to maintain the confidentiality of your data and are restricted from using your data for any purpose other than providing services to us.

We may share your data if legally required to comply with the law, respond to a court order or subpoena, or meet national security or law enforcement requirements.

We use modern technical measures and follow organizational best practices to protect your personal data from unauthorized access, disclosure, loss, and misuse. This includes use of encryption and secure networking for all personal data transfers, use of strong passwords and multi-factor authentication, and anonymizing personal data whenever possible.

We always follow the principle of least privilege by limiting employee access to systems, data, and other resources to only that necessary to perform their jobs. Our employees are bound by confidentiality agreements and can face disciplinary actions, including termination and criminal prosecution, if they violate these agreements.

You have the right to access and control your personal data that we have collected and currently store. You can request a copy, correction, or deletion of your personal data at any time by contacting us at dpo@mightybits.co.

In certain cases, we may be unable to completely delete your data due to legal retention periods. Additionally, we reserve the right to refuse requests that could jeopardize the privacy of others, are highly impractical, or are not required by law.

You have the right to withhold your personal data when we ask for it. In this case, we may not be able to fulfill your inquiry, such as responding to your email.

We store and retain your personal data for as long as necessary for the purposes for which it was collected, or until you request us to delete it. Once your personal data is no longer needed for its intended purposes and there is no other legal basis for retaining it, we will promptly and securely delete it from our systems.

Your non-personal data may be stored and retained for as long as necessary for the purposes outlined in this privacy policy, including the time needed for us to pursue our legitimate business interests.

To request removal of your personal information on any of the third-party services that we use, please reach out to those companies directly.

• Gmail Customer communication and support.

• Slack Internal communication for customer support.

• PostHog Web usage analytics.

• Ipstack IP geolocation services.

If you have any questions or concerns about our privacy policy, please contact us at dpo@mightybits.co – we’ll be happy to discuss them with you.

We may update this policy over time to improve clarity with the latest version shall always be available on this page. If there are significant changes, we’ll also provide a notice on our Website.